Privacy Policy

Welcome to Mediisha ("Company," "we," "us," or "our"). By accessing or using our application, products, and services (collectively, the "Services"), you agree to be bound by the following terms and conditions (the "Terms"). Please read them carefully.

1. Acceptance of Terms

By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

2. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our Site. You are advised to review these Terms periodically for any changes. Your continued use of the Services after any changes constitutes acceptance of the new Terms.

3. Use of Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:

  • Violate any applicable law or regulation.
  • Interfere with or disrupt the Services or servers/networks connected to the Services.
  • Engage in any activity that could damage, disable, or impair the functionality of the Services.

4. Account Security

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Intellectual Property

All content and materials provided through our Services, including but not limited to text, graphics, logos, and software, are the property of Mediisha or its licensors and are protected by intellectual property laws. You may not use, reproduce, or distribute any content from our Services without our prior written consent.

6. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You access third-party websites or services at your own risk.

7. Disclaimer of Warranties

Our Services are provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our Services. We disclaim all warranties to the fullest extent permitted by law.

8. Limitation of Liability

To the fullest extent permitted by law, Mediisha and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services. Our total liability for any claim arising out of or relating to these Terms shall not exceed the amount you paid to us for the Services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Mediisha, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of or related to your use of the Services or any violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nepal, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms shall be resolved in the courts located in Nepal.

11. Termination

We may suspend or terminate your access to our Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Services will immediately cease, and you must promptly destroy all copies of any content obtained from the Services.

12. Account Deletion

We prioritize your privacy and control over your personal information. If you choose to delete your account, all personal and medical information will be permanently deleted from our servers.

For the deletion process please follow these steps:

  1. Go to Mediisha App.
  2. Log In with your credentials.
  3. Go to the Profile Section.
  4. Select Delete My Account option.
  5. Click the Delete My Account button.
  6. Select Delete and you will be sent an OTP in your registered phone or email.
  7. Click Submit.

Your health information is sensitive, and we're committed to respecting your choices. If you have any questions or need assistance, please contact us.

Thank you for using Mediisha!

Do you need ⎯
some help?
Didn't find the answer you were looking for? Our support team is here to help!

You can sign up via our mobile app or website. It only takes a few minutes to create your account and start using our services.

Yes, your data is completely secure with Mediisha. We follow stringent security protocols, including encryption, to ensure your personal and medical information remains confidential and protected. Our platform complies with relevant data protection laws and standards to safeguard your privacy.

Absolutely! Mediisha offers a convenient online consultation feature. You can connect with licensed medical professionals through video calls, chat, or phone calls, ensuring access to quality healthcare from the comfort of your home.

Yes, Mediisha is accessible globally. Whether you're traveling or living abroad, you can log into your account, consult doctors, and manage your medical records seamlessly from anywhere in the world.

Yes, Mediisha is designed to support clinics and small healthcare facilities. We provide tools for patient management, appointment scheduling, billing, and record-keeping, helping healthcare providers deliver efficient and high-quality care.

Mediisha
footerDoctor
empowering
Download the Mediisha app
Experience seamless healthcare with Mediisha's video consultation feature. Connect with trusted doctors anytime, anywhere, and get expert medical advice 24/7—all from the comfort of your home.